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Apps AI Support Desk

Support Desk brings every cu

About this app

<p>Support Desk brings every customer conversation into one fast, native inbox — so you can answer from your iPhone, iPad, or Mac without ever missing a message.</p>
<p>Stop juggling tabs and tools. Email, Telegram, and App Store reviews all land in a single unified inbox, organized by app, priority, and status. Reply once, from anywhere, and watch it sync instantly across every device you own.</p>
<p>WHY TEAMS LOVE SUPPORT DESK</p>
<p>One unified inbox<br />
Bring email, Telegram chats, and store reviews together in a single stream. Filter by app, status, or priority and clear your queue in minutes.</p>
<p>Real-time sync across devices<br />
Start a reply on your iPhone and finish it on your Mac. New tickets, messages, and status changes appear the instant they happen — no refresh, no waiting.</p>
<p>AI that actually helps<br />
Support Desk drafts a ready-to-send reply for every ticket, written in the customer's own language. It automatically translates incoming messages, flags spam and offensive content, and can auto-block abusive senders — so your team stays focused on the people who matter.</p>
<p>Quick-reply triggers<br />
Turn your best answers into one-tap replies. Build a library of canned responses and send perfect answers in seconds.</p>
<p>Priorities and reviews at a glance<br />
See urgent tickets, low ratings, and review requests instantly, with clean badges and color-coded priorities.</p>
<p>Built natively for Apple<br />
A true native experience on iPhone, iPad, and Mac. On iPad and Mac, work in a spacious split view with your ticket list and the open conversation side by side.</p>
<p>Notifications you control<br />
Fine-tune push notifications per app and per device: new tickets, new messages, or urgent only. Set your own spam and abuse thresholds.</p>
<p>Whether you run a solo app or a growing support team, Support Desk helps you reply faster, sound more human, and keep every customer happy.</p>
<p>Download Support Desk and turn support into your advantage.</p>
<p>—<br />
Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/<br />
Terms of Service: https://support.pdfaiapp.com/terms<br />
Privacy Policy: https://support.pdfaiapp.com/privacy</p>

What stands out

Unifies email, Telegram, and App Store reviews into a single native inbox.
Real-time sync across iPhone, iPad, and Mac devices.
AI assists with reply drafting, translation, and spam/abuse detection.

Version updates

Version 1.3.0

Added store analytics in Settings, with platform overview, app filters and grouped metric charts.

10 月 5, 2026 · Apple App Store · iOS · View source

Version 1.2.4

bug fixes

7 月 10, 2026 · Apple App Store · iOS · View source

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