실손24

About this app

Developed by the Korean Insurance Development Institute, 실손24 is a utility application designed to streamline medical expense reimbursement in South Korea. The app allows users to automatically retrieve insurance contracts from the Korea Credit Information Inc. and view medical history up to three years back without manual document entry. Users can select specific medical visits to generate standard claim forms that are transmitted directly to insurance companies. Key features include finding hospitals by location, submitting claims for children using public MyData, and enabling third-party or parental claims via KakaoTalk consent. The app also provides customer support through an inquiry function, FAQs, and an AI chatbot. While marketed as a comprehensive solution, user reviews indicate significant technical issues, including authentication loops, loading errors, and limited hospital participation, suggesting the tool is currently in a developmental phase with usability challenges.